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General conditions

Please be present 15 minutes before departure.

The cruising schedule may be subject to change.

In bad weather conditions such as heavy fog and heavy storm the cruise can be cancelled.

Dogs are not allowed on board.

It is not allowed to bring and / or consume your own food and drinks on board.

If the participation is insufficient the cruise can be cancelled. Guests will be informed in time.

Vouchers from third parties and discount promotions must be redeemed according to the instruction. No discount promotion or voucher can be cashed on board if the reservation has not been made correctly. The vouchers are only valid on the day and the departure time for which you have booked and cannot be used on another departure time or date.

There is no refund if you cancel tickets, if you reduce the number of persons or if you arrive late.

You can move your tickets to another date up to 5 days before the cruise. You can call or mail us to change the date.

All transportation is in accordance with the persons transportation conditions as defined by the CBRB/VNPR, as determined by the District Court of Rotterdam.